3406 W 8600 S, West Jordan, UT 84088 · info@waterdamagewestjordan.us
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(801) 515-5529
Quick answer

Ice dam and roof leak damage in West Jordan is handled by removing the water source, pulling wet attic insulation, opening soft or sagging ceiling drywall, and drying the attic, ceilings and walls with air movers and dehumidifiers. A roofer fixes the roof and ventilation.

What roof leak cleanup involves

Ice dam leaks show up as stains along exterior walls, drips at window tops and wet spots in upstairs ceilings. Attic insulation soaks up the water first, so technicians check the attic, remove wet insulation, open ceiling drywall that is soft, and dry framing and walls below. Summer thunderstorms and wind can cause similar leaks through damaged shingles or flashing.

How a roof leak is handled

  1. Stop more water

    Roofer addresses the dam or damage.

  2. Check the attic

    Wet insulation found and removed.

  3. Open ceilings

    Soft drywall cut out.

  4. Dry and repair

    Equipment runs, then repairs.

Signs of an ice dam leak

  • Icicles at eaves

    Large icicles and thick ice at the edge.

  • Ceiling stain

    Stains near outside walls.

  • Window drips

    Water at the top of windows.

  • Wet insulation

    Matted insulation in the attic.

  • Peeling paint

    Paint bubbling high on walls.

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Why ice dams form here

Snow followed by sunny days and cold nights is common in the Salt Lake Valley. Poor attic insulation, air leaks around light fixtures and bath fans, and blocked soffit vents let heat melt snow from below. Gutters full of ice make it worse.

If water came from a pipe in the attic or ceiling, see frozen and burst pipe cleanup.

Pro tip

Use a roof rake from the ground to pull snow off the lower few feet of the roof after a big storm.

When the ceiling has to come down

A ceiling that sags, feels soft or has a wide stain usually has to be opened, especially if insulation above it is wet. Small stains from a short leak may be dried in place. Readings decide.

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a close up of a wooden floor with
Ceiling damaged by snowmelt

What to do during a leak

  • Put buckets under drips
  • Move furniture and electronics
  • Turn off power to wet light fixtures
  • Use a roof rake from the ground
  • Do not climb on an icy roof
  • Photograph the ceiling and attic

What happens on the first visit

  1. Attic check

    Insulation and decking inspected.

  2. Ceiling readings

    Wet areas mapped.

  3. Removal

    Wet insulation and drywall out.

  4. Drying

    Equipment in the attic and rooms.

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Roof leak causes compared

CauseSeasonFix
Ice damWinterInsulation and ventilation
Wind damageSpring and fall stormsShingle replacement
Flashing failureAnyReseal chimney and vents
Clogged guttersFall and winterClean before snow

What affects the price

FactorWhy it mattersWhat to ask on the call
Area affectedHow many rooms and how far it spreadWhich rooms are wet?
Water categoryClean, grey or sewageWhich category is this?
What comes outPad, baseboard, drywall, insulationWhat can be dried in place?
Drying daysHow long equipment runsWill you share daily readings?
Attic insulationHow much is wetHow much insulation comes out?

Leaks during a winter storm

Calls to (801) 515-5529 are answered 24 hours a day. Get buckets under drips and power off at wet fixtures, then call.

Floor drain backing up? Ask about sewer backup cleanup.Open 24/7 · Talk to a local provider in West Jordan

Call 24/7 (801) 515-5529
Warning

Do not go on an icy roof or chip at ice dams. Stay away from sagging ceilings.

Check the license before work starts

Before any ice dam & roof leak damage work starts in West Jordan, ask the company for its Utah contractor license number and look it up with the Utah DOPL license lookup. Plumbing repairs need a licensed plumber, and rebuilding work needs a licensed contractor. Ask whether the crew is IICRC-trained in water damage and ask for a certificate of liability insurance before anyone cuts drywall or sets up equipment.

How this fits the whole job

Ice dams are the seasonal winter cause of water damage restoration in West Jordan.

Water in the basement right now? Call (801) 515-5529 for a local provider.Open 24/7 · Talk to a local provider in West Jordan

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Attic insulation and air sealing

Most ice dams start with heat leaking into the attic. Sealing gaps around light fixtures, bath fans and attic hatches and adding insulation keep the roof cold so snow melts evenly instead of refreezing at the eaves.

Spring storms and wind

Spring and summer storms with strong wind can lift shingles and drive rain under flashing. The cleanup is the same: attic, ceiling, walls.

Gutters and downspouts

Clean gutters in fall and make sure downspouts carry water away from the foundation, so spring melt does not end up in window wells or the basement.

Pipe burst after a freeze? Talk it through on the phone.Open 24/7 · Talk to a local provider in West Jordan

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Insurance and an ice dam leak

Once the water is stopped and the house is safe, call your agent about the an ice dam leak. Ask whether an adjuster wants to see it before drying starts, keep every receipt, and ask the provider for daily photos and moisture readings. Utah policies differ on freezing, sewer backup and slow leaks, so read the water damage section of yours and ask about anything unclear.

An ice dam leak in a rental home

If you rent in West Jordan and have an ice dam leak, tell the landlord or property manager right away, in writing, with photos and the time you found it. The house is usually the owner's job and your belongings fall under renters insurance. Owners who get drying started the same day almost always pay less in repairs and keep their tenants in place.

What to ask on the phone about an ice dam leak

When you call about an ice dam leak, ask how soon someone can come, what they will measure, whether they check behind basement drywall and under carpet pad, how many days of drying they expect and how the price is worked out. Ask whether they bill insurers directly and who handles rebuilding. Clear answers on the phone usually mean clear communication in the house.

Floor drain backing up? Ask about sewer backup cleanup.Open 24/7 · Talk to a local provider in West Jordan

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Typical timeline for an ice dam leak

For an ice dam leak with clean water, most homes here dry in three to five days once the water is out. Basements with concrete floors, framing behind finished walls or soaked subfloors can take longer. Rebuilding starts only after readings show everything is dry. Ask the provider for a rough timeline on the first visit so you can plan around the noise.

What drives the cost of an ice dam leak

With an ice dam leak, the bill depends on how long the water sat, whether it was clean or dirty, how much finished space it reached and whether carpet, cabinets or drywall have to come out. In a finished basement the square footage adds up fast. A fast shut-off and a quick call are the cheapest parts of the whole job.

Seasonal timing of an ice dam leak

In West Jordan, an ice dam leak follows the seasons. Winter brings frozen pipes and ice dams, spring brings snowmelt against foundations and sprinkler start-up leaks, summer brings storms and heavy irrigation, and fall brings the first hard freeze. Water heaters and supply hoses fail year round. Knowing which season you are in helps the provider guess the source before they arrive and bring the right equipment for it.

Water in the basement right now? Call (801) 515-5529 for a local provider.Open 24/7 · Talk to a local provider in West Jordan

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Finished space and an ice dam leak

Most homes here have a basement, and with an ice dam leak the amount of finished space decides most of the work. Bare concrete and block walls dry with equipment alone. Carpet, pad, drywall, insulation and built-in cabinets hide water and hold it, so they are lifted, opened or removed. Tell the provider on the phone how much of the affected area is finished so they can plan the visit.

Call now about an ice dam leak

Dealing with an ice dam leak right now? Call (801) 515-5529. An independent local provider answers 24 hours a day, explains the first steps and can usually be at a West Jordan address the same day.

Attic checks after every big storm

After a heavy snowfall followed by sunny days, take a flashlight into the attic if you can do it safely and look at the underside of the roof near the eaves. Frost, damp insulation or dripping nail tips are early signs that meltwater is getting in or that warm, moist air is condensing. Catching it early means drying a little insulation instead of replacing a ceiling.

Pipe burst after a freeze? Talk it through on the phone.Open 24/7 · Talk to a local provider in West Jordan

Call 24/7 (801) 515-5529

Windows and walls below

Water from an ice dam often travels down inside the exterior wall and shows up at the top of a window or at the base of the wall. Providers check these spots with meters, not just the ceiling stain.

Questions people in West Jordan ask

What causes ice dams?

Heat escaping into the attic melts snow that refreezes at the eaves.

Should I chip the ice off?

No. It damages shingles and is dangerous.

Does the ceiling have to come down?

Only if it is sagging or soaked.

Who fixes the cause?

A roofer or insulation contractor.

More water damage services

Ice Dam & Roof Leak Damage work photos

a close up of a wooden floor with
Ceiling stain near an outside wall
a close up of a white carpet with
Wet attic insulation
construction workers installing roof tiles on a new
Ceiling opened to dry

Representative photos of the kind of work local providers handle.

Talk to a local provider

Get ice dam & roof leak damage handled in West Jordan today

One call connects you with an independent restoration company that works across West Jordan, from Jordan Landing to the west side. They explain the plan and how the price is set before anything starts.

(801) 515-5529
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